Privacy Policy for Handmade In Bridge

Last updated: 2 May 2026

Handmade In Bridge (“we”, “us”, “our”) is a trading name of Sima Said, a sole trader based in the United Kingdom.

We are committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

---

### 1. Who We Are

For the purposes of data protection law, we are the data controller of your personal data.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: handmadeinbridge@icloud.com‍ ‍

---

### 2. What Personal Data We Collect

We may collect and process the following information:

Information you provide directly:

- Name

- Email address

- Billing and shipping address

- Phone number (if provided)

- Order details

Automatically collected data:

- IP address

- Browser type and version

- Pages visited and time spent on the website

- Device information

---

### 3. How We Use Your Personal Data

We use your data for the following purposes:

- To process and fulfil your orders

- To manage payments and deliver products

- To communicate with you about your order or enquiries

- To improve our website and services

- To send marketing emails (only if you have opted in)

---

### 4. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR:

- Contract – to process and deliver your orders

- Legal obligation – for record-keeping and tax purposes

- Legitimate interests – to improve our website and prevent fraud

- Consent – for email marketing and non-essential cookies

---

### 5. Email Marketing

We use Mailchimp to send newsletters and updates.

If you subscribe to our emails:

- Your name and email address will be stored securely by Mailchimp

- You can unsubscribe at any time via the link in our emails

Your data may be transferred outside the UK. Mailchimp uses appropriate safeguards (such as standard contractual clauses) to protect your data.

---

### 6. Third-Party Services

We use trusted third-party providers to operate our business, including:

- Squarespace – website hosting and analytics

- Payment providers such as Stripe and/or PayPal

- Mailchimp – email marketing

These providers only process your data as necessary and are required to protect it.

---

### 7. Cookies

Our website uses cookies to improve your experience.

- Essential cookies are required for the website to function

- Non-essential cookies (e.g. analytics) are only used with your consent

You can manage your cookie preferences through the cookie banner on our website.

---

### 8. Data Retention

We only keep your personal data for as long as necessary:

- Order data is typically kept for up to 6 years (for legal and tax purposes)

- Marketing data is kept until you withdraw consent

---

### 9. Your Rights

Under the UK GDPR, you have the right to:

- Access your personal data

- Correct inaccurate data

- Request deletion of your data

- Restrict or object to processing

- Withdraw consent at any time

- Lodge a complaint with the Information Commissioner's Office

---

### 10. Data Security

We take appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.

---

### 11. Children’s Privacy

This website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

---

### 12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

---

### 13. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Email: handmadeinbridge@icloud.com